YallaWin Support

We're here to help

Contact Us

Email: fadynaffa3@gmail.com

Response Time: We aim to respond within 24 hours

Frequently Asked Questions

How do I play?

Every day you get one chance to tap the gift box and earn random chances to win the prize. Open the app, watch a short video, and tap the gift box to play.

How do I earn bonus chances?

Invite your friends using your unique referral code. When a new friend signs up through your link, you earn 25 bonus chances.

I'm not receiving the SMS verification code

Make sure you entered your Jordanian phone number correctly (starting with 7). Wait a few minutes and try again. If the problem persists, contact us at the email above.

How often can I play?

You can spin the wheel once per hour, plus any bonus chances earned through referrals. Come back every hour for a new chance to win!

How are winners selected?

Winners are drawn on the date shown in the app. All users who have earned chances are entered into the draw.

How do I delete my account?

To request account deletion, please email us at fadynaffa3@gmail.com with the phone number associated with your account.

App Information